Chubu Electric Power Co.,Inc. | Calling for Help - Procedures/Customer Services Guide

Procedures/Customer Services Guide Calling for Help

The following expressions are helpful for you to communicate Chubu Electric Power. Since not all of our staff can easily speak English, speaking some Japanese to the staff is effective. The English expressions on the top correspond to the Japanese phrases on the bottom. If you don't speak Japanese yourself, please ask a Japanese-speaking person, such as, the caretaker, the landlord, or a friend of yours to contact Chubu Electric Power for you. Please refer to "Chubu Electric Power service network" and call the phone number of the customer service office in your area.

EnglishI am about to move and would like to end my electric power contract.

JapaneseHIKKOSHI SURU NODE DENKI NO KEIYAKU WO HAISHI SHITAI.

An image of moving out

EnglishI have moved in and would like to have my electricity turned on.

JapaneseHIKKOSHI SHITEKITA NODE DENKI NO SHIYO WO KAISHI SHITAI.

An image of moving in

EnglishI would like to apply for a bank account's direct debit payment.

JapaneseGINKO KOZA-FURIKAE NO TETSUZUKI WO SHITAI.

An image of financial institutions

EnglishI would like to change the contract current of my home.

JapaneseKEIYAKU-ANPEA WO HENKO SHITAI.

An image of changing the contract current

EnglishMy home's electricity is off. Please come and fix it.

JapaneseUCHI NO DENKI GA KIEMASHITA. SHURI NI KITEKUDASAI.

An image of electricity being off

EnglishWhen will you turn my power back on?

JapaneseDENKI GA FUKKYU SURU NO WA ITSU DESUKA?

An image of electricity being off

EnglishMy name is ...

JapaneseWATASHI NO NAMAE WA (name) DESU.

An image of a man who starts introducing himself

EnglishMy telephone number is ...

JapaneseWATASHI NO DENWA BANGO WA (number) DESU.

An image of telephone

EnglishMy address is ...

JapaneseWATASHI NO JUSHO WA (address) DESU.

An image of a house

EnglishMy customer identification number is ...

JapaneseWATASHI NO OKYAKUSAMABANGO WA (number) DESU.

An image of a meter reading card

EnglishPlease tell me where I can find the nearest customer service office.

JapaneseCHIKAKU NO EIGYO-SHO WA DOKOKA OSHIETE HOSHII.

An image of our customer service office