Chubu Electric Power Co.,Inc. | Beginning and Ending Electric Service - Procedures/Customer Services Guide

Procedures/Customer Services Guide Beginning and Ending Electric Service

When you want to start electric service

At a new home, please contact Chubu Electric Power near you. Be sure to inform us of your name, address, phone number, customer identification number and the date you wish to start using the electric service. You can learn about "How to pay your bill".

An image of the flow starting your electric contract

When you want to discontinue service because you are moving out

Please contact Chubu Electric Power near you a few days before the date you will move out, and tell us your name, address, phone number, customer identification number and the date of your move.

An image of the flow finishing your electric contract

How to Pay Your Bill

You will be asked to pay for the electricity used from the previous meter reading up to the final meter reading. You can choose one of four different ways to pay your bill.

When you increase/decrease your contract current

Please contact Chubu Electric Power near you. Be sure to give us your name, address, phone number, customer identification number and desired contract current. The SB replacement is free, but the basic monthly charge will change.

(Note 1) Sometimes not only a replacement of your SB but also new installation of your electrical panel or wiring is necessary.
(Note 2) The owner of your residence might prohibit you from changing your contract current.

An image of the flow changing your contract current