Chubu Electric Power Co.,Inc. | Procedures/Customer Services Guide - Electricity Rates and Procedures
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Procedures/Customer Services Guide

Beginning and Ending Electric Service

Information for customers wishing to start or stop electricity service (because you are moving, etc.)
(Note) If you are moving within the Chubu Electric Power service area, you must inform us that you wish to start service at your new address and stop service at your old address.

Calling for Help

Here you can find an example of a conversation with Chubu Electric Power service staff.
Since not all of our staff can easily speak English, your speaking Japanese is effective.

Customer Service Offices

To better serve the local community, Chubu Electric Power Company has an exclusive customer service staff stationed in each customer service office.