Chubu Electric Power Group Report 2021(Integrated Report)

Deliver optimal services to each and every customerProvide services Service lineup (example)Various data-based services[Community/Crime prevention/Disaster prevention/Finance]DisasterInformation GPSAreaEatingbehavior Living habits Lifestyleenvironment Alliances withother servicersCompany dataOther companiesAnalysis and multiplication of various data, understanding needsLifelogSmart meterLife dataInformation bankHealthcareGroup-wideshared DPF• Human resources for advanced data analysis • Analysis tools that utilize AIData accumulationChubu Electric PowerGroupChubu Electric PowerMiraizChubu Electric PowerGridRenewable EnergyCompanyGroup companies External dataProviding watchingover services tailoredto customersLife careLife rhythmPhysicalconditionAgeInformation collaborationwith medical institutionsHealthcareMedical historyVital datawhen at homeSelling and deliveringlocal supermarketproducts on the EC siteRetailFamilystructureHomeaddressPreferenceContinuous consideration for providing servicesData analysis subsidiaryCirculate and expand data through our servicesToward Providing Services That Enhance Convenience and Enrich LivesWe will provide a variety of services by building and expanding a Data Platform (DPF). Upon ensuring security, we will utilize data on energy, which represents one of our strengths, as well as other data to deliver services closely attuned to the needs of each customer, provide a Community Support Infrastructure and maximize customer experiences.Building a Data Platform31Chubu Electric Power Group Report 2021Top CommitmentValue CreationStrategyBusiness ActivitiesGovernanceHuman ResourcesFinancial / Corporate DataClimate Change

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