Chubu Electric Power Initiatives

Consultation System

Chubu Electric Power, Chubu Electric Power Grid, and Chubu Electric Power Miraiz respectively have established "Helplines" for executives, employees, temporary workers, officers and workers of business partners (including freelancers) and their retirees to prevent illegal, unfair, and unethical acts including corruption such as excessive entertainment and gift giving, abuse of authority, sexual harassment, and other human rights violations, as well as promote compliance. In addition to the above, consultation desks are available through the Executive Misconduct Reporting Desk, the Chuden Group/Joint Helplines, and at each Group company independently, in order to enhance the consultation system.

In responding to consultations, the Chair of the Compliance Committee, the full-time Director serving on the Audit and Supervisory Committee, and the President of each company declare the protection of the consulters in the Helpline Regulations, the Executive Misconduct Reporting Desk Regulations, and the Chuden Group/Joint Helplines Rules, ensuring confidentiality and respecting the wishes of the consulters. Anonymous consultation is also available.

Furthermore, the scope of consultations covered by the Helplines and the Executive Misconduct Reporting Desk is broader than that defined in the Whistleblower Protection Act. Protection of consulter is also in compliance with the said act.

(note) "Temporary workers" refers to individuals within one year of the end of their temporary assignment, and "client companies" refers to companies within one year of the end of their business relationship.

Flow of consultation desk services

Upon a request for consultation, we will investigate the facts, decide on a response policy, take the necessary measures, and respond to the consulter.
Regarding post-consultation response, the situation shall be checked with the consulter or other parties in a timely manner to determine if there has been any unfavorable treatment, etc., and the necessary measures shall be taken.
In the event of compliance violation, we take appropriate measures such as correcting the violation or taking disciplinary measures against the offender.

Consulting the Helplines

All consultations are reported to the Compliance Committee promptly after the completion of the response, with the information of the consulter deleted, and the details of the consultation are approved.
However, in the case of critical issues, etc., the Compliance Committee is consulted in advance and measures are taken in accordance with the Chair's decision.

Consulting the Executive Misconduct Reporting Desk

All consultations are discussed with the Audit and Supervisory Committee in advance, and responses are made in accordance with the decisions of the Audit and Supervisory Committee.

Chubu Electric Power Executive Misconduct Reporting Desk(note)

(note) The internal contact point is handled by the Chubu Electric Power Audit and Supervisory Committee Secretariat, and the external contact point is handled by an external law firm.
Reporting subjects include illegal, fraudulent, or unethical conduct by directors, corporate auditors, executive officers, or those treated as executive officers of Chubu Electric Power, Chubu Electric Power Grid, and Chubu Electric Power Miraiz. Please note that matters unrelated to business operations—such as personal privacy or private activities—are not covered by this service.